After your order is processed, you will receive a USPS tracking number in the shipping confirmation email. To track your shipment you can go to USPS.com and enter your USPS tracking number.

Tempie Shoes products are shipped to all 50 states. In addition we ship to Washington, DC; and U.S. territories. During checkout you can select shipping methods that are based on your shipping address. Orders are shipped and delivered by USPS.

After your order is processed and you have received a shipping confirmation email, your order has been packaged and brought to the USPS center for shipment. USPS tracking will keep you informed on estimated delivery dates.

We accept returns by mail. All shipped merchandise will have a return label included (applicable to US customers) to mail your items back to us. We also request that you fill out a note on the packing slip explaining the reason for your return. In the event that you are not satisfied with your online purchase from Tempieshoes.com, we will accept a return within 20 days of purchase. You may request an exchange, online store credit or a credit card refund. Once your return is received and processed, we will send you a confirmation email for your records. All merchandise you are returning must be in new/unused condition and in the original packaging. We suggest you try your shoes on a carpeted surface to avoid scratching/damaging the soles. Shipping costs are non-refundable. Tempie Shoes reserves the right to refuse any improper returns or damaged/worn items.

The User/Customer must read these terms carefully.

Application Tempieshoes.com is provided by the Owner:

Tempie Shoes LLC

1925 Adam Clayton Powell Jr Blvd

New York, New York, 10026

The Owner can be reached at customer-care@tempieshoes.com

The use of Tempieshoes.com (Application) is governed by the following Terms :

All content provided by the Application is owned by the Owner, who makes utmost effort not to violate applicable legal provisions and not to infringe on third-party rights. The Owner has all intellectual rights to the content: all rights reserved. Users should use such content in a proper way to utilize the Services provided by the Application. Users may not copy, modify, publish, transmit, sell, edit, transfer, etc. the content without the Owner’s knowledge. Furthermore, the Application provides an access to services provided by the third parties. Users acknowledge that the Owner has no control over those services and therefore cannot be held responsible for their content and functionality. Under these Terms and Conditions, the use of the Application and services should be carried out within the scope of their provisions.

The Owner explicitly disclaims all the representations, conditions and warranties stated explicitly or implicitly (but not limited) to the merchantability and fitness. The Owner does not warrant the accuracy or reliability of service, or that any transactions over the Internet will be performed in a virus free environment. Nor is the Owner held liable for any service offered by a third party through tempieshoes.com and its Application. Users are solely responsible for the use of the service provided by Tempie Shoes, LLC.

Unless permitted by applicable law, the Owner shall not be liable for damages related to use of our products, damages arising out of or relating to the use of Application and services; any typos, errors in the content; any damages resulting from hacking or unauthorized access to or use of service; property damage of any kind resulting from the use of service; illegal or offensive conduct by any user or third party. The Owner shall not be liable for any claims, losses and damages in the amounts greater than those paid by the user to the Owner in the preceding 6 months period, or the period of duration of this agreement between the Owner and the user, which ever is shorter. This limitation of liability applies to the fullest extent applicable law permits. The user agrees not to hold the Owner liable for the user’s use of service, user’s violation of these terms, user’s violation of applicable law, rule and regulation; any content provided by the user, user’s intentional misconduct. The Owner’s failure to explicitly assert any rights under these Terms, does not represent a waiver of those rights. The Owner reserves the right to interrupt the service for the system update or changes. The Owner reserves the right to change or modify the Terms at any time. These changes will not be applied retroactively. The continued use of service will serve as an acknowledgment/acceptance of the revised Terms and by which the User will be bound.

Effective: December 28, 2022

This Privacy Note sets out how Tempieshoes.com uses and protects any information that you give us when you use this website. We want to assure you that when you use our website and we ask you to provide certain information by which you can be identify , your information will be used only in accordance to conditions set in this note. Tempie Shoes reserves the right to make changes to this note and update this page. Each time you use our Site and Services you agree to be bound by this policy and any changes. At Tempie Shoes we use different features to protect your privacy, we try to make our Site secure and reliable. However, the technology we use cannot guarantee absolute safety and security of information transmitted from/to Tempie Shoes, therefore Tempie Shoes cannot be held responsible for the security of transmitted information via Internet from/to our website.

WHAT WE COLLECT AND WHY

When you shop at our online store we collect certain personal information such as your name and postal address, email address and phone number; payment information (credit card and banking) and commercial information. You give us this information so we could fulfill your order requests. In addition, when you subscribe to our email, we will send you information of new arrivals and upcoming sales (you can opt out of this service at any time). Sometimes we will contact you when we need clarifications to process your order to make sure that information you provided is correct. Since we use United States Postal Service to ship your order, we may share personally identifiable information with USPS.